1. Brief description
    The DESTAQUE GESTÃO DOCUMENTAL values the privacy of their users and has created this Privacy Policy to demonstrate its commitment to protecting your privacy and personal data under the General Data Protection Act and other laws on the subject, as well as describing how your privacy is protected by DESTAQUE when collecting, processing and storing your personal information.By using the services offered by DESTAQUE GESTÃO DOCUMENTAL, you consent to the use of the information as described in this Privacy Policy.

    1. Definitions
      User: all individuals who will use or visit the Site(s) and/or Application(s), over 18 (eighteen) years old or emancipated and fully able to perform the acts of civil life or those absolutely or relatively incapable properly represented or assisted.Personal Data: means any information provided and/or collected by DESTAQUE, by any means, even public, that: (I) identifies, or that, when used in combination with other information processed by DESTAQUE identify an individual; or (II) whereby the identification or contact information of an individual may be derived. Personal Data may be in any media or format, including electronic or computerized records, as well as in paper-based files. Personal Data, however, does not include business phone, business mobile number, business address, business email.

      Purpose: the objective, the purpose that DESTAQUE wishes to achieve from each act of treatment of personal information.

      Necessity: justification for which it is strictly necessary to collect personal data, to achieve the purpose, avoiding excessive collection.

      Legal bases: legal reasoning that makes legitimate the processing of personal data for a certain prior purpose by DESTAQUE.

      Consent: express and unambiguous authorization given by the User holding the personal data for DESTAQUE to treat his personal data for a previously described purpose, in which the legal basis necessary for the act requires the express authorization of the holder.

      This policy generally applies to all Users and potential Users of the services offered by DESTAQUE, including Users of the websites or other means operated by DESTAQUE.

      DESTAQUE may collect, produce, host, classify, use, access, reproduce, transmit, distribute, process, archive, store, delete, evaluate or control information, modify, communicate, transfer, disseminate or extract the collected data, including personally identifiable information, in accordance with applicable legal bases and all applicable privacy and data protection laws.

      By accessing and/or using the DESTAQUE website, the User declares to be at least eighteen (eighteen) years old and have full and express capacity to accept the terms and conditions of this Privacy Policy and the Consent Form for all rights purposes.

      If the User does not fit the above description and/or does not agree, even if in part, with the terms and conditions contained in this Privacy Policy, he/she shall not access and/or use the services offered by DESTAQUE, as well as the websites and services operated by it.

  2. Guidelines
    1. Laws and Regulations
      DESTAQUE GESTÃO DOCUMENTAL, is headquartered in Rio de Janeiro and operates in accordance with the new data privacy regulatory requirements, The General Law for the Protection of Personal Data (LGPD) (Law No. 13,709/18).
    2. Data Policy
      Any data provided by DESTAQUE GESTÃO DOCUMENTAL, through our cloud platform or website, is considered privileged information. Your data will never be sold or shared with third parties.All processing of personal data is carried out in accordance with privacy rights and regulations (LGPD). According to the LGPD, Brazilian citizens and residents have the following rights:

      • Right of access to your personal data;
      • Right to correct the personal data we have about you;
      • Right to request the payment of your personal data;
      • Right to suspend the processing of your personal data;
      • Right to transfer your personal data to you or to third parties;
      • Withdraw consent to the processing of your Personal Data.

      If you wish to exercise any of the rights described above, please contact us using the contact channels provided on our website.

    3. Data collection
      The User is aware that he/she provides information consciously and voluntarily through [FORM/ETC], or through the sites operated by DESTAQUE.When the User registers and/or fills out forms offered by DESTAQUE, including on the websites operated by the User, certain Personal Data requested will be kept confidential and will be used only for the purpose that motivated the registration.

      Our prevailing policy is to collect as little information as possible from the user in order to ensure greater privacy and anonymity in the use of our services.

      The collection of user data from DESTAQUE GESTÃO DOCUMENTAL is limited to the following activities:

      • Account creation: Registration data required such as name, e-mail, telephone number and company name;
      • Account activity: Access date and time, IP address and device used, as well as records of operations in the system such as query, registrations and edits are stored in internal logs;
      • Communicating with McFile: Your communications with sales and support requests, error reports or feature requests will be saved by our team. Our helpdesk operates through the Helpscout and Olark tools. As a consequence, both companies can also have access to the history of calls;
      • Budget requests and the like: We store the completed information and provided in the forms on our websites by the user himself in Moskit CRM, who can have access to their data as well;
      • Informative email submissions: We send email communications to customers and interested in our services through The Rocket Science Group LLC (MailChimp), where we store your email address, name and phone number, if provided by you. MailChimp may have access to your data, which may be deleted by unregistering our list;
      • Navigation on our website: Number of visits, pages accessed, regional location of access, time spent, among other information stored by the Google Analytics tool (Alphabet Inc.), all devoid of any means that can identify its owner;
      • Blogs and Ideas Bank: social tools for communication with our customers and partners, as well as our idea bank are public and operated by third parties;
      • Payment transactions via credit card are processed by third parties (Stripe platform) and DESTAQUE does not retain any payment information from the customer.
    4. Data Usage
      DESTAQUE does not have any advertising on your site. All data we have will never be shared with third parties, except in the circumstances described below in “Data Disclosure”. Your data may be used internally by DESTAQUE for analysis and improvement of our services, being previously devoid of any personal information that may indicate its owner.Your email address will only be used to contact you with news and updates about DESTAQUE, to send you notices regarding system operations, and to conduct satisfaction surveys about our services.
    5. Data Storage
      DESTAQUE is a representative of McFile in Brazil. The services provided by McFile are provided through amazon web services, Inc.’s AWS Cloud platform. The AWS Cloud has numerous security and compliance certificates such as ISO 9001, ISO 27001, and ISO 27018. The servers are owned and operated by Amazon in various regions around the world.The services provided by McFile and consequent data storage occur in the following AWS Cloud regions:

      • South America Region (São Paulo);
      • Europe (Ireland) region;
      • US East Region (Northern Virginia).

      Data storage on servers in the Eastern U.S. or Europe may be restricted under each McFile customer’s compliance or privacy policy. To request data storage restriction in specific regions, please contact us.

      All information of our customers stored in the AWS Cloud is encrypted, and their access is limited by Amazon, and is released only by valid and legal order of any governmental or regulatory body.

    6. Data Retention
      The DESTAQUE retains all data provided, including Personal Data, as long as the User’s registration is active and as necessary to achieve its services.The DESTAQUE retain your Personal Data and keep your data stored until any request for deletion.

      The DESTAQUE you may retain your Personal Data after receiving your request for deletion if it is necessary to comply with legal obligations, resolve disputes, maintain security, prevent fraud and abuse, and ensure compliance with contracts.

      In McFile, accounts that have been inactive for more than three months may, at our discretion, be subject to automatic deletion. Active accounts will have data stored indefinitely.

    7. Data Disclosure
      The DESTAQUE will not make Personal Data collected on their websites available to email list brokers without their express consent.The DESTAQUE may disclose the Personal Data collected to third parties, in the following situations and to the limits required and authorized by law:

      1. with its customers and partners when necessary and/or appropriate to the provision of related services;
      2. With companies and individuals hired to perform certain activities and services on behalf of DESTAQUE;
      3. With suppliers and partners to achieve the services contracted with DESTAQUE;
      4. Where necessary because of legal obligation, determination of competent authority, or court decision.

      In the course of sharing Personal Data with third parties, all subjects mentioned in items “a” and “c” shall use the Personal Data shared consistently and in accordance with the purposes for which they were collected (or with which the User previously consented) and in accordance with what was determined by this Privacy Policy, other privacy statements of website or countries, and all applicable privacy and data protection laws.

    8. Privacy Policy Revisions
      If the DESTAQUE modifies this Privacy Policy, such changes will be published in a visible way on the DESTAQUE website. This Policy is valid from 25/11/2020. If the User has any questions regarding the privacy policies of the website, please contact DESTAQUE using the contact channels provided on our website.
    9. Data Protection Officer
      The DESTAQUE provides means for you to contact us to exercise your rights as a holder. If you have questions about this Privacy Policy or the personal data we process, you can contact our Personal Data Protection Officer through the following channel:
      dpo@mcfile.com.br